Shipping Policy

We ship to most destinations globally. Service may be limited for non-mainland locations and rural areas. Place your order confidently, and rest assured that we will reach out directly if we encounter any shipping constraints

Standard Shipping Time

• USA and Canada: 7 – 15 days
• Europe: 7 – 15 days
• Oceania: 7 – 15 days
• Asia: 8 – 17 days
  • Includes: Japan, South Korea, Hong Kong, Singapore, Malaysia, Taiwan, Thailand, Vietnam, Philippines, Indonesia
• Middle-East: 10 – 20 days
• Other countries (including Outer Islands): 10 – 20 days

*Recent Delivery Performance: Our shipping delivery time rate has achieved an 82% rate of delivering orders within 2 weeks (15 days) based on the latest data.

Processing Time

Orders can sometimes take 2-4 days to process after placing the order before shipping out.

Taxes

We take care of the U.S. sales tax and All European VATs, along with import taxes for Canada, Australia, and New Zealand. Most of our esteemed customers report no extra import charges.

Where can I find my tracking number?

You will receive a confirmation email once your order is placed. For support or inquiries, simply contact us using the details listed in your receipt, and we will make it right.

When your items are shipped out, you should receive notification from us via email providing you with a tracking link and tracking number.

If you haven’t received one or if the tracking number doesn’t work (Tracking details typically take 3-4 days to populate after the package has left the warehouse and is en route to your destination), its okay, simply contact us using the details listed in your receipt, and we will make it right.

If you need more detailed information, please send us an email via contact form and we’ll help you out!

Unexpected Delays

In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!